Our products are edible We cannot accept the return of items unless they are faulty or the wrong item was sent.
All faulty or damaged items must be reported within 2 working days of receipt of order.
Please check your order fully as soon as it arrives to you. We do ask that you double check your parcel when you receive it as mistakes cannot be rectified after one week of you receiving your order.
We do our absolute best to ensure you always receive your correct order but mistakes can happen. If we have sent you the wrong item, we unreservedly apologize for any inconvenience & will do our utmost to rectify the mistake as soon as you let us know.
If we have made a mistake, we can immediately offer a refund or send you out the correct item at our expense.
If an item is faulty or damaged in transit, we ask that you provide us with a photo so we can resolve the issue as quickly as possible.
Products that we stock are packaged in plastic tubs We assure you that we only dispatch goods in perfect condition that are perfectly sealed. On rare occasions, this particular packaging may get cracked or damaged in transit. If you order these products, we do not accept responsibility for any damages as the product is perfectly sealed inside.